The Suryadatta College Of Hospitality Management, Travel And Tourism (SCHMTT) organised a study tour to Holiday Inn Hinjewadi for the 1st year students who have recently joined the Hotel Management program to introduce and familiarize them to the world of hotels.
The students were addresses and explained the various aspects how different departments coordinate as one unit and best practices followed by the staff at Holiday Inn, by Mr Atique Shaikh, Training and Quality Manager, Holiday Inn.
The students were first introduced to the history of the Holiday Inn chain of hotels. He then took the students for a tour around the property and explained how each department works and how they co-ordinate with each other for the smooth functioning of the hotel and for the ultimate goal of guest satisfaction .They were shown the kitchens,, the banquet areas, the restaurants, the different types of guest rooms, front Office, the laundry and even the staff cafeteria. At the end of the tour Mr Shaikh interacted with the students and asked them what their views and perception was, about the hospitality industry.
The students were able to practically understand and observe the work flow and relate it to their class room activities and assignments.
SCHMTT in its endeavor to add value to the curriculum regularly organizes such study tours for the students. This helps the students to acquire a better understanding of the syllabus and relate to what is taught to them in the classrooms.